WorkBuddy
How to fix an unreachable WorkBuddy Base URL
The request did not reach the expected AI service endpoint.
Start with these checks
WorkBuddy cannot reach the AI service.
- The request does not return a result.
- The Base URL is incomplete
- Confirm the Base URL
01
What you may see
WorkBuddy cannot connect to the AI service.
02
What this error means
The Base URL tells WorkBuddy where to send requests.
- 1Confirm the Base URL
- 2Confirm it matches the model type
03
Step-by-step checks
Confirm the URL for the model type, then save it again.
- 1Confirm it matches the model type
- 2Copy the complete URL again
If it is still not fixed
Sources
Reconfigure
Return to the integration center and continue the setup steps.
Return to the related setup stepRelated problems
Connection failed: 401 / Unauthorized / Invalid API Key · Cannot find Add model in WorkBuddy · Model missing after saving or Model Not Found · Model selected but no response · WorkBuddy will not install or open