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BotGem

How to fix BotGem Check Connection failing

Check Connection failure is usually caused by an unreachable Base URL, a failed API key validation, or network restrictions. Check the Base URL and API key to isolate the cause.

Start with these checks

Check Connection fails or times out.

  • Check Connection reports a failure or timeout, and the configuration cannot be saved.
  • The Base URL is unreachable or the network is restricted
  • Confirm the Base URL is https://api.aicodewith.ai/v1 (no trailing /)

01

Check the Base URL and network

Confirm the Base URL is https://api.aicodewith.ai/v1 and the machine can reach api.aicodewith.ai. A wrong address or a blocked network both cause Check Connection to fail.

02

Check the API key

Confirm the API key is correct and the account has balance. An invalid key causes Check Connection to fail at authentication.

  1. 1Confirm the Base URL is https://api.aicodewith.ai/v1 (no trailing /)
  2. 2Confirm the API key is correct and the account has balance

03

Retry and save

After fixing the settings, run Check Connection again; once it passes, click Save. Send a message to confirm the model works and the setup is complete.

  1. 1Confirm the API key is correct and the account has balance
  2. 2Switch networks and retry Check Connection

If it is still not fixed

Base URL error401 / Invalid API Key

Sources

Reconfigure

Return to the integration center and continue the setup steps.

Return to the related setup step